Stepping Away: How Smart Store Communications Can Give You Peace of Mind
July 31, 2024
There’s rarely a good time to take time off when you work in retail — especially if you own the store. Though, to be fair with
Blog Posts
The Rise of the Machines: How Artificial Intelligence in Retail is Reshaping the Shopping Experience
July 2, 2024
Right now there’s a lot of hype about artificial intelligence, especially generative AI, and the interest is only set to continue. In fact, by 2033,
The Power of Connected Stores: How IoT Is Transforming the Retail Industry
May 30, 2024
When you think of cutting-edge technology, the first industry that comes to mind may not be retail — but it should be. From AI-fueled cameras to
Driving In‑Store Sales: 8 Retail Conversion Tips
April 30, 2024
Driving In-Store Sales: Eight Retail Conversion Tips Capturing consumer interest — and money — is a continuously evolving challenge in retail. Right now with inflation squeezing wallets,
Smart Call Points: Moving Beyond Retail Call Buttons
March 26, 2024
In an ideal world, customer-facing staff would always be visible and available to help. But the reality of running a store — let alone on a
How to Improve the Employee Experience
February 29, 2024
Your employees are not only the face but the heart of your business. When a customer thinks of your brand, your logo, colors and store
How to Rein in Your Shrink
January 16, 2024
Shrink is a big problem. Defined as the difference between the number of items in stock and the figure recorded in the inventory, shrink, or
Producing Product Experts: How to Keep Frontline Staff Updated and Informed
January 2, 2024
Your store associates are your most valuable assets. In a global survey, PwC found that 50% of consumers identified knowledgeable and helpful sales associates as
Surviving Christmas: How to Prepare for the Unexpected
December 7, 2023
Let’s face it. No matter how well you’ve planned this holiday season, there are always last-minute offers, missing goods or untrained staff that — if
Behind the Scenes of Black Friday: How Our Software Powers Retail Success
November 20, 2023
Black Friday has a long history, but the original Black Fridays had nothing to do with sales. Instead, they were generally negative events that happened
How Effective Communication Improves the In‑Store Customer Experience
October 17, 2023
Creating an enjoyable in-store shopping experience seems straightforward. Everyone knows customers love friendly and knowledgeable store associates, full, priced and organized shelves and multiple ways
