Retail’s tech obsession is a distraction. Here’s what actually matters
February 3, 2025
Welcome to my first x‑hoppers blog! I’m excited to have a space to share my thoughts on the retail industry, the role of technology, and
Welcome to my first x‑hoppers blog! I’m excited to have a space to share my thoughts on the retail industry, the role of technology, and
There’s rarely a good time to take time off when you work in retail — especially if you own the store. Though, to be fair with
Right now there’s a lot of hype about artificial intelligence, especially generative AI, and the interest is only set to continue. In fact, by 2033,
When you think of cutting-edge technology, the first industry that comes to mind may not be retail — but it should be. From AI-fueled cameras to
Driving In-Store Sales: Eight Retail Conversion Tips Capturing consumer interest — and money — is a continuously evolving challenge in retail. Right now with inflation squeezing wallets,
In an ideal world, customer-facing staff would always be visible and available to help. But the reality of running a store — let alone on a
Your employees are not only the face but the heart of your business. When a customer thinks of your brand, your logo, colors and store
Shrink is a big problem. Defined as the difference between the number of items in stock and the figure recorded in the inventory, shrink, or
Your store associates are your most valuable assets. In a global survey, PwC found that 50% of consumers identified knowledgeable and helpful sales associates as
Let’s face it. No matter how well you’ve planned this holiday season, there are always last-minute offers, missing goods or untrained staff that — if
Black Friday has a long history, but the original Black Fridays had nothing to do with sales. Instead, they were generally negative events that happened
