Choose the device that best fits your brand and store environment
Headsets
Classic
For standalone, hands-free communication when it matters most
- Crystal-clear sound keeps your store teams communicating seamlessly
- Secure and reliable communication through a local channel exclusive to your store
- Multiple wearing styles available: headband or neckband
StayAware
For safe, seamless collaboration in noisy environments
- The open-ear design does not harm eardrums or weigh down ears, ensuring a comfortable experience even in noisy environments
- Thanks to this design, associates can stay aware of their surroundings, improving employee safety and customer satisfaction
- Ideal for markets, mall kiosks, airports and train stations
LightSet
Our comfortable lightweight device
- Small, lightweight, and discreet
- Easy to set up and intuitive to use, with a durable, simple-to-sanitize design
- Ideal for brands that want their staff to be as approachable as possible
GhostPod
Elegance combined with discreet team communication
- Designed for elegance and comfort
- Clearly defined areas for tapping make it easy pause the audio and change the volume with a simple tap
- Ideal for luxury brands and retailers requiring a streamlined look
EchoSec
Designed for in-store security teams
- Comfortable and discreet audio tube
- Easy to use in-line push-to-talk with microphone
- A perfect fit that compliments our handset
Handset
Cordless handset that offers super-wide signal coverage
- Our handset ensures that non-customer-facing employees stay in touch with in-store teams
- Perfect for situations where mobility and continuity of communication are essential, e.g., shopping malls, warehouses and airports
Mobile App
Support your team from anywhere with our app for iOS and Android
- Immediate communication with staff and customers
- Join an in-store broadcast from anywhere
- Empower your workflow with AI-driven features
- Improve your customers’ in-store experience
AI Video Alerts
Mini PC
Enhancing store safety with our computer vision AI
- Ultra-compact mini PC for AI computing on the edge
- Provides real-time theft detection and prevention, improving store security while supporting the in-store shopping experience
Security camera*
Enhancing store safety with our computer vision AI
- Detected actions: Suspicious gestures connected to theft and other security concerns, such as falls and unattended customers, enabling quick response from staff
* Optional: Note that existing security cameras with RTSP stream support may also be compatible.
Help Point
Smart call point
Notifications for personalized assistance & seamless pickup services
- Designed to send detailed audio alerts to the headsets each time QR codes are scanned, reducing customer wait times and increasing sales
- Tablet and app-based smart call points support seamless pickup services, whether customers collect items in-store or curbside
Touch call button
Notifications for in-store assistance
- Integration with the headsets ensures efficient staff-customer communication, allowing customers to request assistance seamlessly
- Designed to provide a simple and accessible solution for emergency response, ensuring the safety of both employees and customers
Loyalty Booster
Bluetooth beacon
Notifications for VIP customers
- Notifications via the headset that a VIP customer has entered the store or that a customer interested in a specific promo or product has entered the store
- Allows store associates to greet customers by name and provide a VIP experience
- Access to other relevant information on customer preferences or buying habits
The first frontline-focused communications solution
Headsets for hands-free communication
Headsets designed to connect associates to our powerful communications solution. Choose the device that best fits your brand and store environment.
Handsets for non-customer-facing teams
Connect your replenishment and logistic teams to in-store and back office colleagues with our handsets and other VoIP devices.
Mobile app for managerial support
With our mobile app, store managers can use the push-to-talk function to join a store broadcast, receive and review important alerts and uncover knowledge gaps from anywhere in the world.
AI video alerts (AIVA) for improved store safety
Our computer vision AI identifies thefts and suspicious behavior, sending discreet, real-time audio alerts straight to our headsets.
Help points for in‑store assistance
Choose our touch buttons or QR code-based technology as a help point trigger to notify your staff that assistance is required in a specific area.
Smart call points for quick and personalized customer service
Use our QR codes as no‑contact call points to alert store associates and gather valuable in-store data. Or choose our tablet-based smart call points to support seamless pickup services or calls with product experts — even if they’re located in another store.
What can x-hoppers do for you?
With x-hoppers, you get all the tools you need to:
Empower store associates to provide quick and personalized service that converts visitors into shoppers and shoppers into loyal customers.
Enable your frontline workers to learn on the job and at their own pace, providing you with product experts in half the time.
Protect your bottom line with AI theft detection that tracks suspicious gestures and sends alerts directly to your x‑hoppers headsets, helping you stop theft in its tracks.
In short, x-hoppers helps you work smarter while putting your customers first.
