In this episode of Talk Commerce, host Brent Peterson sits down with Ian Rowan, CEO of x‑hoppers, to discuss the role of AI in enhancing retail communication and customer experience. Rowan emphasizes the importance of empowering store associates with real-time data and insights to improve sales and reduce theft. The conversation explores the differences in shopping patterns between the UK and the US, the significance of customer safety in retail environments, and the future plans for x‑hoppers technology in the retail sector.
- Host: Brent P. Peterson, Talk Commerce, talk-commerce.com
- Featuring: Ian Rowan, CEO of x‑hoppers
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