AI Theft Prevention

Empowering retail loss prevention teams through AI and in-store communications

Get the jump on retail theft

Give your retail loss prevention team the upper hand with x-hoppers’s AI theft detection. Our computer vision AI identifies thefts and suspicious behavior, sending discrete, real-time audio alerts straight to our headsets, reducing theft and boosting store security while supporting the in-store shopping experience.

How we tackle retail theft and reduce shrink

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Computer vision AI analyzes CCTV footage for suspicious gestures

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The system identifies a theft attempt and sends a discreet audio alert to the headsets

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Alert notifications and video clips are sent to the x-hoppers app for quick review and retrieval

Get real-time video notifications on the go

Know what’s happening in store even when you’re not there with the x‑hoppers’s mobile app. With real-time video notifications, automatic transcription and the ability to instantly join the store headset broadcast, you can review threats and support your retail loss prevention teams from anywhere and across multiple sites.
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The perfect fit for your store

Compatible with a wide range of hardware and software, x-hoppers ensures your retail loss prevention teams have everything they need to stop shoplifting and reduce shrink.

01.

No camera replacements

x-hoppers is designed to work with a wide range of CCTV cameras, so there’s no need to replace existing modern hardware.

02.

Easy to integrate

Looking to deploy facial recognition, receive alerts from door alarms and barriers or access an AI assistant? With xhoppers’s open APIs and ready-to-go integrations, you can create your ideal tech stack to ensure your employees have the tools they need to tackle retail theft.
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03.

Don’t want to be discreet?

Not every store has its own security or retail loss prevention department. Protect small convenience stores and lone workers with additional theft detection announcements over the loudspeaker, discouraging shoplifting without engaging would-be thieves.

04.

Visible detection

While AI theft detection algorithms are great at spotting specific types of shoplifting, it’s not optimized for larger retail items including clothing, large electronics or other items that can’t be concealed in bags or the perpetrator’s clothing. But, don’t worry, x-hoppers still has you covered. Just connect x-hoppers to deterrents triggered by presence and other situational factors, drawing attention to an area before an item is stolen.

A safer, cleaner, more efficient store

Don’t limit yourself to theft detection. With x‑hoppers’s AI intelligent alerts, our computer vision AI detects and sends notifications to the headsets whenever there’s a fall, spill, line forming or even a customer looking for assistance, making it easier for staff to provide a safe, clean and welcoming store experience.
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Fiona Malone

Transform your store

“It makes me feel safe, it makes our staff feel safe and it makes our customers feel that they’ve been served well.”

Fiona Malone

Store Director, Tenby Stores & Post Office
Reducing theft isn’t just about decreasing your losses ––

it makes your store a pleasant place to work and shop.

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Staff feel safer

x-hoppers gives store associates a direct hands-free line to call for backup from colleagues in-store or at another branch, so they are never left on their own. And with AI theft detection and AI video alerts, they always know exactly what’s happening in store, helping them gain control of the situation and making it easy for retail loss prevention teams to identify next steps.

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Customers spend more

Let’s face it — customers don’t want to wait for staff to unlock a cabinet just to buy shampoo. With x-hoppers, you have all the tools you need to ensure there are fewer missing products without restricting access, creating a frictionless shopping experience that encourages customers to increase their basket size and return again and again.

Ready To Reign in Your Shrink?

Speak to a member of our team to discover how x-hoppers can stop theft and protect your bottom line.

Request a demo
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